Privacy Policy
At 5 Star HQ, accessible from https://www.5starhq.com.au, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services.
1. Information We Collect
We may collect and process the following information:
a) Personal Information
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Name, email address, phone number, and business details provided by you when filling out forms on our website.
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Billing information when purchasing our services.
b) Non-Personal Information
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IP address, browser type, operating system, and browsing behavior (via cookies or similar technologies).
c) Cookies and Tracking
We use cookies to enhance your browsing experience. These cookies may include:
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Essential Cookies: Necessary for the website to function properly.
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Analytics Cookies: Help us analyze how visitors use our website.
You can control or disable cookies through your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
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To provide our services, including website design, SEO, review management, and app solutions.
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To improve our services and website.
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To communicate with you regarding service updates, promotions, or support.
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To process payments securely.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
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Service Providers: Third-party partners who help us deliver services, such as payment processors or cloud hosting providers.
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Legal Authorities: When required by law or to protect our legal rights.
4. Data Security
We take appropriate measures to ensure the security of your personal information, including encryption and regular system monitoring. However, please note that no online transmission is 100% secure.
5. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies when visiting.
6. Your Rights
As a user, you have the right to:
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Access and update your personal information.
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Request deletion of your personal data (subject to legal obligations).
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Opt-out of marketing communications at any time.
To exercise your rights, please contact us using the details below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us.